Our Story
From One Dialer to India's Comms Suite
Founded in 2018 in Bangalore, NetLumen started with a vision to make enterprise communications accessible, intelligent, and scalable for every Indian business.
What started as a simple auto-dialer has evolved into a comprehensive suite of 10 distinct products covering voice, messaging, AI, and infrastructure. Today, NetLumen handles millions of interactions daily for some of India's fastest-growing enterprises.
We believe great communication technology should be invisible — it just works, at any scale, every time.
Our Mission
To illuminate modern business communications with technology that is powerful, accessible, and built for the future of India's digital economy.
Our Vision
To be India's leading communications technology company — trusted by every enterprise that moves fast, thinks big, and demands reliability.
Our Journey
Key Milestones
Founded
NetLumen born with a single dialer product and big ambitions.
Series A
Raised Series A, expanded to messaging and AI product lines.
10 Products
Launched our 10th product, becoming India's most complete comms suite.
500+ Clients
Crossed 500 enterprise clients, processing millions of interactions daily.
What Drives Us
Core Values
Reliability
99.9% uptime SLA guaranteed across all enterprise services with redundant infrastructure.
Scale
Infrastructure designed to grow seamlessly from 10 seats to 100,000 without friction.
Innovation
AI-first product thinking, constantly pushing boundaries in voice, messaging and automation.
Customer First
Dedicated 24/7 enterprise support with named account managers for every client.